Utilities News

By combining these features, Byanat empowers utility providers to identify fraud and anomalies. US-based startup POWERCONNECT.AI provides a platform that improves customer-agent interactions in the utility industry. The AI-powered platform offers chatbot and voice technology for customer-agent interactions in the utility industry. The platform also features solutions like the AI self-serve advisor that offers seamless…

But what kinds of data can actually be translated into tangible actions that utilities can take in order to improve customer engagement and satisfaction? The answer to that question begins by being clear-eyed about how people actually engage with energy. While it’s true customers depend on the grid, the grid is at least one step…

Customers can check to make sure their irrigation systems are operating during prescribed hours on the days allowed by ordinance. If a customer has their irrigation system set to run early in the morning, they will be able to check to make sure that is happening. The free mobile app  offers customers another convenient way…

Hydropower – also known as hydroelectric power – is a renewable, reliable, versatile and low cost source of clean electricity generation and responsible water management. Hydropower was America’s 1st source of renewable electricity, long before the growth of wind and solar. The flexibility and dispatchability of hydropower also complements the expansion of variable renewables, creating…